WE ARE INGERSOLL RAND

About us

We are an international company with American roots providing various administrative and financial services for the industrial sector. Despite the accelerating growth of our Brno office from around 30 to 300 employees we like to distance ourselves from the corporate anonymity by keeping up with today’s modern set up. We are a very diverse community of people with more than 10 languages and 35 nationalities but that doesn’t mean we don’t like to get together and have fun at social events both in and outside of the office.

If you’d like to get to know us better, you can contact us in the contact section or check out any of our social media accounts.

How do we work?

For a better idea about us and what we do, you can have a look at the individual departments and what they do.

Accounts Payable teams manage all supplier invoices and ensure that we meet all payment obligations on time.

Accounts Receivable teams oversee all invoices issued. In addition, they also analyze the credit risks of customers so they can set the right payment limits for them.

Record to Report team manages fixed asset accounts and general ledger accounting books.

Financial Controllers and Financial Planning Analysts take care of everything within the financial statements to management accounting.

Sales Coordinators manage client orders from all over the world on a daily basis. In addition to order management sales coordinators handle quotations and verify delivery dates. They are at customer disposal in case of any questions. 

Smaller but no less important department

Pricing team sets the pricing policy of our products.

Procurement team unifies the global supplier network and negotiates better purchasing conditions for us.

Master Data team is responsible for creation and maintenance of material, vendor and customer master data.

VAT team prepares VAT calculations, reconciliations and VAT returns as well as cooperates with our Market Services and Finance team.

Treasury team communicates with bank authorities and manages cash forecasting.

Internal Audit team evaluates the effectiveness of internal processes and assesses compliance with company policies

People

Noelia Rubio Senior Supervisor Customer Experience

I have been working at Ingersoll Rand (former Gardner Denver) since 2019 as a Supervisor Customer Experience. Recently I was promoted to Senior Supervisor Customer Experience where I’m responsible mainly for improving customer service processes to make the life of our customers and employees better. In my opinion, one of the biggest benefits IR offers is a very friendly and multicultural environment where you get to work with colleagues all across the globe and learn something new every day. In addition, IR has given me the opportunity to work on myself by providing courses (both internal and external) and is also contributing us to language courses.

Indira Dzombic Senior Supervisor Customer Experience

I have been working for Ingersoll Rand for 4 years now. I started as a Sales Coordinator in 2018 and over the course of 4 years I have been promoted several times and currently I am holding a position of Senior Supervisor Customer Experience which I wholeheartedly enjoy. Running a team of amazing, dedicated and hardworking people is really rewarding. Working with people from around the world with different backgrounds and languages makes you learn something new every day. Team work is very important to me and I am really happy that I work in company which promotes that. The thing that I enjoy the most is probably working on process improvement projects because changing things for the better is very satisfying and you can constantly challenge yourself.

Kate Ludik Accounts Receivable Coordinator

After playing professional sports for many years, I decided to retire and find a job in finance. I was specifically looking for an international company to be surrounded with people speaking different languages and cultures. Ingersoll Rand offered me what I was looking for and coming from Mauritius, I felt immediately welcomed. Nowadays, I get to speak French and English every day and work with colleagues from all over the world.

Matúš Šiška VAT Accountant

I joined the company in 2018. Since then our team of two have grown to six people and we overtook various responsibilities from all over the Europe. Every day we work with colleagues from different countries, we use several ERP systems and we implement software solutions which should make our lives easier. What I appreciate the most are the people around me. They are not just colleagues, they are my friends and I am grateful for every day I can spend in their presence.

Gloria Adwoa Sarfoaa Akowuah Logistics Coordinator

I am a Logistics Coordinator in the AMT Simmern team at Ingersoll Rand. I work as a “middle person” between our warehouse and the customers. I inform them about the order status, assist with sending the orders based on shipping instructions, creating invoices and other interesting duties. I chose to work for IR because of the flexibility that it offers to its employees: working from home. As a young parent, work-life balance is something I appreciate greatly. I have learned a lot on-the-job even though I joined a few months ago. My team is supportive and they make the working atmosphere comfortable even from home! Oh, and speak of diversity and you would use IR as a great example. We have a boiling pot of employees from all over the world and it is amazing how we all tend to learn bits and pieces of diverse cultures under one roof! I am glad that I joined IR and it is a place that has made me think twice about where and what to do with my career path. I have successfully completed an online course in logistics and I hope to add more to improve myself and my position in the company.

Michaela Hrdličková Business Expense and M&A Coordinator

I've been with Ingersoll Rand for four and a half years. I started as a Business Expense Administrator. After four years of experience in this position, I was given the opportunity to move up to a senior position. As of this year (2024), my position changed and I work as a Business Expense and M&A Coordinator. I handed over some of my responsibilities to my other colleagues and I am currently working on projects related to new acquisitons. I am happy for this opportunity to further develop and advance within Ingersoll Rand.

Vacant positions

ESG Analyst

Place of Work: Veveří 3163/111, Brno - Žabovřesky
Employment Type: Full - time
Desired Education: Bachelor degree
Language Skills: English

At Ingersoll Rand, we foster inspired teams. Ingersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy, and medical technologies, providing services and solutions to increase industrial productivity and efficiency. We are looking for a dedicated ESG Analyst to join our team, to help drive our commitment to Environmental, Social, and Governance (ESG) excellence.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Develop and maintain comprehensive process and control documentation for ESG reporting.
  • Create detailed narratives, flowcharts, and matrices that illustrate ESG data collection and reporting processes.
  • Ensure all ESG reporting complies with relevant standards and frameworks (e.g., GRI, SASB, TCFD).
  • Lead the planning and execution of assurance audits for ESG data, working closely with external auditors.
  • Prepare audit-ready documentation and ensure all ESG information is accurate and supported by evidence.
  • Identify and implement improvements in ESG data collection and reporting processes to enhance efficiency and accuracy.
  • Establish and monitor internal controls to ensure the integrity of ESG data.
  • Work closely with cross-functional teams (e.g., Finance, Compliance, Legal, Operations) to align ESG reporting with corporate objectives.
  • Participate in relevant industry groups and forums to exchange knowledge and stay informed about emerging trends.

WHAT IS IMPORTANT FOR US:

  • Minimum of 3-5 years of experience in ESG reporting, sustainability auditing, or a similar role.
  • Experience in process documentation and control environment management is essential.
  • Bachelor’s degree in Accounting, Finance, Sustainability, or a related field. Advanced degree or professional certifications (e.g., CPA, CFA, ACA, ACCA) preferred
  • Advanced level of the English language
  • Proficient in Microsoft Office applications including MS Excel,

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
  • LinkedIn Learning free access
Apply for the job

General Ledger Accountant

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary/university education
Language Skills: English

WHAT WILL BE YOUR RESPONSIBILITIES:

  • General Ledger: Prepares accurate and timely journal entries into the general ledger system including but not limited to splits and re-classes, accruals and reserve adjustments, loss and obsolescence, relocation, deferred charges, sales commission and marketing services invoices, and inter-company documents.  Maintains and controls GL integrity and system processes.
  • Reconciliations: Performs monthly general ledger account reconciliations which may include trade payables and accounts receivable rollup, general accrued and prepaid accounts, intercompany cash and rollup, deposits and rents, legal and professional fees, etc.
  • Reports: Provides timely, accurate, and professional reports including balance sheet, income statement and statistical reports, and consequent data load for consolidation. Cooperation on the preparation of income tax statements and supporting any other US GAAP or statutory requirements.
  • Analyze: Analyze business operations, trends, costs, revenues, financial commitments, and obligations through flux to provide actionable information for division or corporate management.  Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial problems.
  • General Accounting: Performs miscellaneous general account functions including standard operation process development and review, preparation of required documentation, and cooperation with internal/external auditors.
  • Other duties as assigned or required.

WHAT IS IMPORTANT FOR US:

  • Secondary/University education (preferably in Economics)
  • An advanced level of English language is required, and the German language is an advantage
  • Working experience in accounting
  • Excellent written and verbal communication skills
  • Advanced PC literacy (MS Office)
  • Knowledge of Oracle/SAP is an advantage
  • Candidate should be: responsible, methodical, accurate, detail-conscious, self-motivated, reliable, able to work independently, team player, stress-resistant and flexible

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of HO after the probation period
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
  • LinkedIn Learning free access
Apply for the job

Accounts Payable Coordinator with English

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time
Desired Education: Secondary education
Language Skills: English

WHAT WILL BE YOUR RESPONSIBILITIES: 

  • New Account Creation: assist the business in the creation of new supplier accounts subject to the need to retain the required segregation of duties.
  • Management of existing supplier accounts: maintenance of existing supplier accounts subject to the required segregation of duties. Ownership of allocated supplier accounts and review regularly to ensure that the supplier accounts are understood and properly managed.
  • Document processing: processing of purchasing documents onto SAP including supplier invoices, employee expenses, and debit notes. Ensuring that processing is complete & accurately coded.
  • Policies & Procedures: assist with the development and review of accounts payable policies & procedures and adherence to them.
  • Supplier & other Payments: ensuring supplier, expense & other payments are made on a timely basis in line with company policy.
  • Dispute Resolution: resolution of supplier disputes working closely with the business including purchasing managers. Timely resolution of pricing & delivery queries to prevent suppliers from placing Gardner Denver on ‘stop’.
  • Reconciliations: regular supplier statement reconciliations ensuring SAP & supplier are reconciled and appropriate actions are taken to resolve reconciling items.
  • Other Duties: Other responsibilities as assigned or required.

WHAT IS IMPORTANT FOR US: 

  • Previous experience/education in the Finance area is an advantage
  • Advanced English is required (B2)
  • Attention to detail, meeting deadlines
  • SAP and Oracle experience is an advantage
  • Team player, eager to learn and see possible improvements in processes

WHAT WE OFFER: 

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
  • LinkedIn Learning free access
Apply for the job

Accounts Payable Coordinator with Spanish

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary/University education
Language Skills: English, Spanish

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Processing vendor invoices and payments
  • Resolving various queries related to Accounts Payable sub-ledger to ensure payments are transferred correctly and timely
  • Ongoing monitoring and reconciliation of assigned vendor accounts
  • Close cooperation with other internal departments e.g. Accounts Receivable, General Ledger
  • Daily communication with suppliers as well as with purchasing departments
  • Performing Month-End Closing activities and account reconciliations related to Accounts Payable sub-ledger

WHAT IS IMPORTANT FOR US:

  • Communicative English and Spanish
  • Secondary/University education in the field of Finance & Economics or previous experience in a similar position
  • Knowledge of SAP/Oracle or another ERP system is an advantage
  • Team player, organized, accurate and detail conscious

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
  • LinkedIn Learning free access
Apply for the job

Configurator Specialist

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education / University
Language Skills: English

The Master Data Management Team is at the very heart of Ingersoll Rand’s operations. We are responsible for carefully managing IR’s Master Data, using an array of IT Applications. The Master Data that the team manages pertains to Ingersoll Rand’s Products, Prices, Customers, and Vendors.

We have created a dynamic, positive & collaborative team environment within MDM, in which all our team members can grow, learn, and succeed.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • The primary purpose of the Configurator Specialist role will be the design and implementation of the Oracle configurator across the 11i and R12 platforms
  • Writing Configurator rules, along with the creation of a User Interface, that will allow for a successful and accurate BOM to be generated for our factories
  • Creating/Loading/Building the Configurator used across various Oracle Systems
  • Developing the User Interface (UI) allowing for ease in the selection of the desired compressor configuration (cooperation with other departments included)
  • Oracle Bill of Material: creating new items, maintaining existing items and existing BOMs as well as developing new BOMs for new configured models
  • New Product Development Support
  • Providing support with Testing and Product launch phases and resolution of Oracle configurator issues and more

WHAT IS IMPORTANT FOR US:

  • Communicative level of English language
  • Previous experience working with an ERP Oracle is a must-have
  • Knowledge of Windchill is a plus
  • Team Player – ready, willing and able to support immediate colleagues to ensure team service levels are maintained
  • Customer-focused, with strong interpersonal & communication skills
  • General understanding of operational processes within a large Organisation
  • Proficient in MS Office applications, MS Excel in particular
  • Process Oriented, responsible, accurate, having a good eye for detail
  • Ability to participate in, and take the lead with Projects, often cross-functional
  • Must be able to work well in an often high-pressure, fast-paced environment, with the ability to work on multiple priorities at once

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of HO after the probation period
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
Apply for the job

Master Data Specialist - Standard Cost / Item Creations & Maintenance

Place of Work: Veveří 3163/111, Brno - Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education/University Education
Language Skills: English

The Master Data Management Team is at the very heart of Ingersoll Rand’s operations. We are responsible for carefully managing IR’s Master Data, using an array of IT Applications & database tools. Right now, we are looking for candidates interested in managing Master Data related to Ingersoll Rand’s Products, Pricing & Standard cost.

We have created a dynamic, positive & collaborative team environment within MDM, in which all our team members can grow, learn and succeed.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Manage Pricing / Item / Standard Cost master data in IR’s ERP applications & analysis tools (Oracle Release 12, Windchill PLM 12.1, Oracle SQL Developer)
  • Ensure that Master data transactions are processed efficiently & accurately
  • Provide comprehensive & responsive updates to internal Requestors
  • Participate in team project activities and/or Cross-Functional initiatives
  • Display good problem-solving techniques, and continuously seek opportunities to improve processes
  • Adherence to our Corporate standards & meet all audit requirements
  • Maintain detailed work instruction procedures
  • Provide Reports & Analysis related to Master Data

WHAT IS IMPORTANT FOR US:

  • Team Player – ready, willing, and able to support immediate colleagues to ensure team service levels are maintained
  • Customer focussed, with strong interpersonal & communication skills
  • Advanced level of English language
  • Previous experience working with an ERP, coupled with a general understanding of operational processes within a large Organisation.
  • Proficient in MS Office applications, MS Excel in particular.
  • Process Oriented, responsible, accurate, having a good eye for detail
  • Must be able to work well in an often high-pressure, fast-paced environment, with the ability to work on multiple priorities at once.

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of HO after the probation period
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
Apply for the job

Senior Cybersecurity Engineer

Place of Work: Remote: Czechia / Poland / Italy
Employment Type: Full-time work
Desired Education: University education
Language Skills: English

The security engineer is responsible for implementing, maintaining, monitoring and managing secure solutions. The engineer delivers these solutions in accordance with the organization’s architectural designs, best practices, and regulatory or compliance requirements. As risks change, the security engineer is responsible for recommending modifications and enhancements to ensure the organization is evolving with the threat landscape. The role can be fully-remote, based either in Czechia / Poland or Italy.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Handle day-to-day implementation, monitoring and operational support of hardware, software, applications, managed solutions and service provider relationships.
  • Administer and maintain security systems and configurations that reduce risk to enterprise systems.
  • Engage in information security projects that evaluate existing security infrastructure and propose changes as defined by security leadership and architects. Additionally, deliver projects on time and within budget.
  • Lead the creation and maintenance of security documentation and configuration practices. 
  • Develop security test plans from architectural design. Identify deficiencies and make enhancements to ensure production is not impacted.
  • Participate regularly in change project and change management meetings.
  • Focus on driving security efficiencies, enabling security team members to focus on highest risk tasks.
  • Perform other duties as assigned.

WHAT IS IMPORTANT FOR US:

  • Preferably at least 5+ years’ experience in cybersecurity with a system and network security engineering background.
  • Highly technical and analytical expertise, with a proven deep background in technology design, implementation and delivery. 
  • Experience in cloud computing technologies, including software-, infrastructure and platform-as-a-service.
  • Extensive knowledge and experience in traditional security controls and technologies, such as Security Information and Event Management (SIEM) systems, vulnerability management systems (VMS), intrusion detection/prevention systems (IDS/IPS), public key infrastructure (PKI), identity and access management (IDAM) systems, firewalls, endpoint detection and response (EDR), threat intelligence platforms, security orchestration and automation (SOAR), deception technologies and application controls. 
  • Skilled in meeting vulnerability and penetration testing requirements.
  • Track record of acting with integrity, taking pride in work, seeking to excel, being curious and adaptable, and communicating effectively.
  • Experience with Azure and Amazon Web Services (AWS) 
  • Proficient with scripting in Python, JavaScript, PowerShell, PHP or Ruby. 
  • DevOps background with experience in compliance obligations.
  • Working knowledge of Windows, Linux and Unix.
  • Ability to think strategically and tactically, with effective decision-making skills.
  • Zscaler & CrowdStrike knowledge is a plus.
  • CISSP (preferred); CISM and/or SANS certification certifications a plus.

WHAT WE OFFER:

Benefits below are aplicable to Czechia location only. Benefits for Poland & Italy may differ.

  • Motivating salary and annual bonuses
  • Meal vouchers
  • Equity grant (company shares)
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Fully remote work
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Employee assistance program
  • LinkedIn Learning free access
Apply for the job

Customer Account Specialist

Place of Work: Veveří 3163/111, Brno Žabovřesky / Warsaw, Poland
Employment Type: Full-time work
Desired Education: Secondary education / University
Language Skills: English & one additional European language required

ARO is a global fluid management business that started in 1930 and has been part of the Ingersoll Rand family since 1994. We offer a range of pumping solutions in the chemical, life sciences, food & beverage, electronics, and industrial markets. The Customer Account Specialist will be responsible for managing our key distributor experience in Europe & Africa by handling and supporting all operational transactions for the ARO Fluid Management business within an assigned territory. The specialist will coordinate the order flow activities across departments and geographical locations in order to ensure we meet our commitments to the customers. 

The role can be based either in Brno, Czechia or Warsaw, Poland.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Manage customer orders from booking to invoicing through multiple channels.
  • Interface daily with our key distributor employees to solve customer problems.
  • Work with supply sites to satisfy customers' required delivery dates.
  • Manage customer expectations by clearly communicating our commitments (i.e. delivery dates or problem resolution), and keeping customers informed of status of orders, issues, etc.
  • Provide customer support for pre order activities (pricing, availability, quoting, technical specifications).
  • Process customer orders (promise dates, order entry, collaboration with supply chain and operations).
  • Manage Sales Order backlog in relation to dating / holds / quotes and Purchase Orders errors.
  • Ensure that all requested support is provided to meet monthly revenue target.
  • Process claims and product returns in line with the Business Unit policies within the service level objectives and initiate corrective actions.
  • Identify improvements by using Lean Principles methodology and more!

WHAT IS IMPORTANT FOR US:

  • Third level qualification in Business, Marketing, Supply Chain or product engineering. Bachelor’s Degree preferred. Ideal for candidates with a background/interest in business and/or technical knowledge of products and their applications
  • Preferably with 3 years' experience in service / customer facing role. Previous exposure to industrial products preferred.
  • Proficient in English and in one additional European language required
  • Proficient in MS Office applications and experience with ERP (Oracle/SAP…)
  • Analytical approach 

WHAT WE OFFER:  

Below benefits apply to the CZ location only, Polish benefits may differ. 

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
  • Employee assistance program
Apply for the job

Inside Sales Representative

Place of Work: Veveří 3163/111, Brno Žabovřesky / Warsaw, Poland
Employment Type: Full-time work
Desired Education: University education
Language Skills: English & one additional European language required

We are expanding at Ingersoll Rand! Be a part of a brand-new department, as part of the Precision & Science Technologies Inside Sales Specialist team. The Inside Sales Representative will integrate the Europe and Africa Sales Enablement Team. The role holder will be the first point of contact for external leads coming into the business for our ARO brand, offering a timely response to incoming enquiries delivering superior customer experience across our business line driving positive Net Promoter Score and improved lead handoff and closing processes with our sales teams and external channel partners. The person in charge will also have the opportunity to manage channel communication, analyse the success rate of local e-mailing campaigns and organize events and marketing initiatives internally and for channel partner. The right candidate will bring a combination of experience in direct to end-user sales, channel management, customer service, and problem solving.

The role can be based either in Brno, Czechia or Warsaw, Poland. 

WHAT WILL BE YOUR RESPONSIBILITIES: 

  • Lead Response: Serve as the initial point of contact for website-generated leads, assess their potential, and swiftly close them personally or direct them to the appropriate team member, ensuring a consistently positive customer experience.
  • Follow-Up Management: Actively track and advance all warm leads within the company, liaising with the relevant teams, and diligently pursue resolution to a win or loss outcome.
  • CRM Oversight: Maintain and optimize the CRM system by brand, manage the database efficiently, and analyze conversion metrics to seek areas for performance enhancement.
  • Customer Experience Enhancement: Contribute to improving the company's Net Promoter Score (NPS) by fostering a positive interaction for all inbound inquiries.
  • Sales Process Optimization: Continuously refines and optimizes sales lead processes to increase efficiency and effectiveness.
  • Lead Generation Collaboration: Collaborate with the Product Management team on prospecting campaigns aimed at increasing lead volume and supporting strategic business growth.
  • Channel Communication: Prepare and deliver, in close collaboration with Sales Enablement Managers, all relevant channel communication like newsletters, promotion or event invitations. Own the communication agenda and post communication analysis and more!

WHAT IS IMPORTANT FOR US:

  • Bachelor Degree with 2+ years of experience in a sales & service environment, or equivalent years of experience 2+ years of proven customer service expertise in the Service Industry preferred.
  • Direct experience with Salesforce or equivalent CRM systems is desired.
  • Excellent communication skills with ability to speak to technical requirements and specifications. Self-driven, confident, and team oriented.
  • English fluency plus another European language is required.
  • Travelling 5% - 10% of the total working time annually.

WHAT WE OFFER:  

Below benefits apply to the CZ location only, Polish benefits may differ. 

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
  • Employee assistance program
Apply for the job

Collections and Cash Application Manager EMEA

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: University Education
Language Skills: English

Collection and Cash Application Manager, EMEA, will oversee the Collection and Cash Application teams within the Finance Shared Services. This role is responsible for implementing effective collection strategies, ensuring timely recovery of outstanding debts, maintaining positive customer relationships, and accurately recording customer payments.

WHAT WILL BE YOUR RESPONSIBILITIES:

Collections and disputes process: 

  • Supervise the collections and dispute resolution processes.
  • Handle escalations and manage the collection team, providing guidance, support, and coaching
  • Develop and implement strategies to minimize outstanding debts.
  • Coordinate overdue calls and multi-departmental communications with plants, sales managers, sales order processing teams, and local finance.
  • Liaise with legal counsel and external collection agencies as necessary.
  • Maintain relationships with customers to facilitate prompt payment and resolve disputes & more.

Cash Application: 

  • Oversee the daily cash application process, ensuring accurate posting of customer payments.
  • Manage a team of cash application specialists, providing guidance, training, and support.
  • Monitor and review unapplied cash, investigating and resolving discrepancies promptly.
  • Prepare and analyze reports related to cash application performance, identifying trends and areas for improvement & more.

SOX, audit and policies:

  • Enforce SOX compliance within the department.
  • Ensure adherence to Credit policy, levels of authority, and other relevant company policies.
  • Approve write-offs, payment term extensions, and other actions within the published level of authority & more.

Month End Closing & reporting:

  • Ensure accurate and timely reporting related to collections and month-end closing activities, including commissions processes and reconciliations.

Team management:

  • Lead the team, recognizing and fostering talent effectively.
  • Support team leaders in personal development and team leadership & more.

Project management and process efficiency:

  • Identify and manage process efficiency projects & drive standardization across the collections team. 

WHAT IS IMPORTANT FOR US:

  • A bachelor's degree in finance, accounting, business administration, or a related field is required
  • Communicative level of English 
  • Excellent communication and negotiation skills
  • Strong leadership and team management abilities
  • Previous experience in the field relevant for this role is required

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
  • Employee assistance program
Apply for the job

Do you want to contact our HR department?

Contact our HR team!

Poslat e-mail

Where can you find us?

We are almost in the centre, with parking and public transport in the immediate vicinity of the building. You can find us at this address:

Veveří 3163/111 (616 00, Brno), right next to Sono Centrum. If you come by tram, get off at the Tábor stop.

Personal data information

By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right: (i) to access the data, (ii) to correct or complete inaccurate or false data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection.

Personal data processing consent for employer

I wish to increase my chances of future employment and therefore, I hereby agree that Gardner Denver CZ + SK, s.r.o., Business ID: 26699826, Czech Republic further processes my personal data, even beyond the selection procedure for said job position, for the purpose of keeping my records and sending me similar job offers. I grant my consent for 3 years. I may withdraw my consent at any time. Your data will be disclosed to authorised employees of the company(-ies) only to the extent necessary for the processing purposes.