WE ARE INGERSOLL RAND

About us

We are an international company with American roots providing various administrative and financial services for the industrial sector. Despite the accelerating growth of our Brno office from around 30 to 300 employees we like to distance ourselves from the corporate anonymity by keeping up with today’s modern set up. We are a very diverse community of people with more than 10 languages and 35 nationalities but that doesn’t mean we don’t like to get together and have fun at social events both in and outside of the office.

If you’d like to get to know us better, you can contact us in the contact section or check out any of our social media accounts.

How do we work?

For a better idea about us and what we do, you can have a look at the individual departments and what they do.

Accounts Payable teams manage all supplier invoices and ensure that we meet all payment obligations on time.

Accounts Receivable teams oversee all invoices issued. In addition, they also analyze the credit risks of customers so they can set the right payment limits for them.

Record to Report team manages fixed asset accounts and general ledger accounting books.

Financial Controllers and Financial Planning Analysts take care of everything within the financial statements to management accounting.

Sales Coordinators manage client orders from all over the world on a daily basis. In addition to order management sales coordinators handle quotations and verify delivery dates. They are at customer disposal in case of any questions. 

Smaller but no less important department

Pricing team sets the pricing policy of our products.

Procurement team unifies the global supplier network and negotiates better purchasing conditions for us.

Master Data team is responsible for creation and maintenance of material, vendor and customer master data.

VAT team prepares VAT calculations, reconciliations and VAT returns as well as cooperates with our Market Services and Finance team.

Treasury team communicates with bank authorities and manages cash forecasting.

Internal Audit team evaluates the effectiveness of internal processes and assesses compliance with company policies

People

Noelia Rubio Senior Supervisor Customer Experience

I have been working at Ingersoll Rand (former Gardner Denver) since 2019 as a Supervisor Customer Experience. Recently I was promoted to Senior Supervisor Customer Experience where I’m responsible mainly for improving customer service processes to make the life of our customers and employees better. In my opinion, one of the biggest benefits IR offers is a very friendly and multicultural environment where you get to work with colleagues all across the globe and learn something new every day. In addition, IR has given me the opportunity to work on myself by providing courses (both internal and external) and is also contributing us to language courses.

Indira Dzombic Senior Supervisor Customer Experience

I have been working for Ingersoll Rand for 4 years now. I started as a Sales Coordinator in 2018 and over the course of 4 years I have been promoted several times and currently I am holding a position of Senior Supervisor Customer Experience which I wholeheartedly enjoy. Running a team of amazing, dedicated and hardworking people is really rewarding. Working with people from around the world with different backgrounds and languages makes you learn something new every day. Team work is very important to me and I am really happy that I work in company which promotes that. The thing that I enjoy the most is probably working on process improvement projects because changing things for the better is very satisfying and you can constantly challenge yourself.

Kate Ludik Accounts Receivable Coordinator

After playing professional sports for many years, I decided to retire and find a job in finance. I was specifically looking for an international company to be surrounded with people speaking different languages and cultures. Ingersoll Rand offered me what I was looking for and coming from Mauritius, I felt immediately welcomed. Nowadays, I get to speak French and English every day and work with colleagues from all over the world.

Matúš Šiška VAT Accountant

I joined the company in 2018. Since then our team of two have grown to six people and we overtook various responsibilities from all over the Europe. Every day we work with colleagues from different countries, we use several ERP systems and we implement software solutions which should make our lives easier. What I appreciate the most are the people around me. They are not just colleagues, they are my friends and I am grateful for every day I can spend in their presence.

Gloria Adwoa Sarfoaa Akowuah Logistics Coordinator

I am a Logistics Coordinator in the AMT Simmern team at Ingersoll Rand. I work as a “middle person” between our warehouse and the customers. I inform them about the order status, assist with sending the orders based on shipping instructions, creating invoices and other interesting duties. I chose to work for IR because of the flexibility that it offers to its employees: working from home. As a young parent, work-life balance is something I appreciate greatly. I have learned a lot on-the-job even though I joined a few months ago. My team is supportive and they make the working atmosphere comfortable even from home! Oh, and speak of diversity and you would use IR as a great example. We have a boiling pot of employees from all over the world and it is amazing how we all tend to learn bits and pieces of diverse cultures under one roof! I am glad that I joined IR and it is a place that has made me think twice about where and what to do with my career path. I have successfully completed an online course in logistics and I hope to add more to improve myself and my position in the company.

Michaela Hrdličková Business Expense and M&A Coordinator

I've been with Ingersoll Rand for four and a half years. I started as a Business Expense Administrator. After four years of experience in this position, I was given the opportunity to move up to a senior position. As of this year (2024), my position changed and I work as a Business Expense and M&A Coordinator. I handed over some of my responsibilities to my other colleagues and I am currently working on projects related to new acquisitons. I am happy for this opportunity to further develop and advance within Ingersoll Rand.

Vacant positions

Sales Coordinator with Italian

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education
Language Skills: Italian & English

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Provide on-ongoing communication/liaison link between the customer, field representative, the Sales Team and factory with regards to Orders, Inquiries, Quotations, and other commercial issues as appropriate
  • Process orders in SAP, ensuring correct pricing, profitability, and accuracy
  • Progress chase outstanding sales orders via manufacturing
  • Liaise with Manufacturing/Finance/Shipping/Stores regarding orders and enquiries
  • Organize debit/credit notes due to price changes, sales returns, etc.
  • Ensure that administrative procedures meet Company and customer standards
  • Liaise with other functions/facilities within the Company, customers and suppliers as required

WHAT IS IMPORTANT FOR US:

  • Secondary/University education
  • Communicative Italian and English
  • Ideally 2 years of experience in similar role
  • SAP/Salesforce or other CRM system experience is an advantage

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
  • LinkedIn Learning free access
  • Employee assistance program
Apply for the job

Cash Allocation Specialist

Place of Work: Veveří 3163/111, Brno - Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education
Language Skills: English

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Daily processing of GBP/EUR/USD bank statements and cheques received at our European locations
  • Posting cash received from trade customers into SAP, Oracle or other ERP, matching cash receipts with open sales invoices as per remittance advice
  • Working closely with Credit Controllers to keep customer accounts accurate
  • Co-operating with Accounting staff in the respective countries and the SSC
  • Supporting monthly bank reconciliation and other ad-hoc duties as required
  • Assisting with setup, testing and configuration of cash app software
  • Administration of intercompany customers, including intercompany netting files preparation, performing intercompany recharges and assisting the General Ledger team
  • Performing ad-hoc reporting and tasks in relation to cash allocation duties
  • Working on constant improvement within the accounts receivable function & coming up with bright ideas to improve the monthly results

WHAT IS IMPORTANT FOR US:

  • Experience with SAP, Oracle, Alloc8 or other ERP is an advantage, but not a must
  • Excel knowledge is required, especially pivots and Vlookups
  • Methodical, accurate and detail conscious
  • Intermediate English

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • ACCA courses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
  • Employee assistance program
Apply for the job

ESG Analyst

Place of Work: Veveří 3163/111, Brno - Žabovřesky
Employment Type: Full - time
Desired Education: Bachelor degree
Language Skills: English

At Ingersoll Rand, we foster inspired teams. Ingersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy, and medical technologies, providing services and solutions to increase industrial productivity and efficiency. We are looking for a dedicated ESG Analyst to join our team, to help drive our commitment to Environmental, Social, and Governance (ESG) excellence.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Develop and maintain comprehensive process and control documentation for ESG reporting.
  • Create detailed narratives, flowcharts, and matrices that illustrate ESG data collection and reporting processes.
  • Ensure all ESG reporting complies with relevant standards and frameworks (e.g., GRI, SASB, TCFD).
  • Lead the planning and execution of assurance audits for ESG data, working closely with external auditors.
  • Prepare audit-ready documentation and ensure all ESG information is accurate and supported by evidence.
  • Identify and implement improvements in ESG data collection and reporting processes to enhance efficiency and accuracy.
  • Establish and monitor internal controls to ensure the integrity of ESG data.
  • Work closely with cross-functional teams (e.g., Finance, Compliance, Legal, Operations) to align ESG reporting with corporate objectives.
  • Participate in relevant industry groups and forums to exchange knowledge and stay informed about emerging trends.

WHAT IS IMPORTANT FOR US:

  • Minimum of 3-5 years of experience in ESG reporting, sustainability auditing, or a similar role.
  • Experience in process documentation and control environment management is essential.
  • Bachelor’s degree in Accounting, Finance, Sustainability, or a related field. Advanced degree or professional certifications (e.g., CPA, CFA, ACA, ACCA) preferred
  • Advanced level of the English language
  • Proficient in Microsoft Office applications including MS Excel,

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
  • LinkedIn Learning free access
Apply for the job

Accounts Payable Coordinator with English

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time
Desired Education: Secondary education
Language Skills: English

WHAT WILL BE YOUR RESPONSIBILITIES: 

  • New Account Creation: assist the business in the creation of new supplier accounts subject to the need to retain the required segregation of duties.
  • Management of existing supplier accounts: maintenance of existing supplier accounts subject to the required segregation of duties. Ownership of allocated supplier accounts and review regularly to ensure that the supplier accounts are understood and properly managed.
  • Document processing: processing of purchasing documents onto SAP including supplier invoices, employee expenses, and debit notes. Ensuring that processing is complete & accurately coded.
  • Policies & Procedures: assist with the development and review of accounts payable policies & procedures and adherence to them.
  • Supplier & other Payments: ensuring supplier, expense & other payments are made on a timely basis in line with company policy.
  • Dispute Resolution: resolution of supplier disputes working closely with the business including purchasing managers. Timely resolution of pricing & delivery queries to prevent suppliers from placing Gardner Denver on ‘stop’.
  • Reconciliations: regular supplier statement reconciliations ensuring SAP & supplier are reconciled and appropriate actions are taken to resolve reconciling items.
  • Other Duties: Other responsibilities as assigned or required.

WHAT IS IMPORTANT FOR US: 

  • Previous experience/education in the Finance area is an advantage
  • Advanced English is required (B2)
  • Attention to detail, meeting deadlines
  • SAP and Oracle experience is an advantage
  • Team player, eager to learn and see possible improvements in processes

WHAT WE OFFER: 

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
  • LinkedIn Learning free access
Apply for the job

Customer Accounts Specialist with German

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary/University education
Language Skills: English, German

The Customer Account Specialist will manage the customer experience in EMEIA by handling and supporting all operational transactions for Compression Technologies and Services businesses. They will coordinate the order flow activities across departments and geographical locations in order to ensure we meet our commitments to the customer. Management of assigned accounts.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Provide high level of account management to customers
  • Manage customer orders from placement to invoicing through multiple channels, including phone, fax, EDI, E-Mail, and websites to ensure 100% customer satisfaction
  • Work with demand management to satisfy customers' required delivery dates
  • Manage customer expectations by clearly communicating our commitments (i.e. delivery dates or problem resolution), and keeping customers informed of the status of orders, issues, etc.
  • Provide customer support for pre-order activities (pricing, availability, quoting, technical specifications)
  • Process customer orders (promise dates, order entry, collaboration with supply chain and operations)
  • Ensure customer satisfaction by routinely communicating order status details to customers
  • Manage Sales Order book/backlog in relation to dating/holds/quotes and P.O. errors
  • Ensure that all requested support is provided to meet the monthly revenue target
  • Provide high-quality service through efficient use of all Oracle functionalities related to order fulfillment and relative to customer activity
  • Coordinate cancellation requests with suppliers/customers in order to avoid any discrepancy/excess in inventory
  • Coordinate and align the communication throughout Ingersoll Rand and with the customer
  • Provide support and training to distributors on the order entry application
  • Obtain customer-specific requirements for developing and maintaining the master customer records (messages, part numbers, customer specs., equipment needs)
  • Respond to and/or refer product and technical questions to the appropriate channel
  • Share information with marketing and sales on customers and market conditions

WHAT IS IMPORTANT FOR US:

  • Fluency in English & German
  • Secondary/University education
  • 3 years’ experience in service/customer-facing role is a plus
  • Proficient in MS Office applications and experience with ERP (Oracle preferred)
  • Understanding of operations and the supply-demand flow is beneficial
  • Self-motivated, assertive individual, problem solver and teamwork-oriented

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
  • LinkedIn Learning free access
  • Employee assistance program
Apply for the job

Senior Accounts Payable Coordinator

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary/University education
Language Skills: English

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Management of existing supplier accounts: maintenance of existing supplier accounts subject to the required segregation of duties. Ownership of allocated supplier accounts and review on a regular basis to ensure that the supplier accounts are understood and properly managed.
  • Document processing: processing of purchasing documents onto SAP including supplier invoices, employee expenses and debit notes. Ensuring that processing is complete & accurately coded.
  • Policies & Procedures: assist with the development and review of accounts payable policies & procedures and adherence to them.
  • Dispute Resolution: resolution of supplier disputes working closely with the business including purchasing managers. Timely resolution of pricing & delivery queries to prevent suppliers placing Gardner Denver on ‘stop’.
  • Reconciliations: regular supplier statement reconciliations ensuring SAP & supplier are reconciled and appropriate actions are taken to resolve reconciling items.
  • Month End Closing:
    • Performs accruals calculation; helps to set accruals standards
    • Prepares aging reports for review.
    • Performs other month end closing activities specified by Team Leader and manager.
  • Other senior tasks:
    • Handles training of the team
    • Is responsible for maintenance of process documentation
    • SOX controls – review and sing off key documents
    • External audits – preparation of documentation, liaise with external auditors
    • Growth Rooms management
    • Assists in driving efficiencies in the processes, creates manuals and updates
    • Co-operates with the Team Leader on reporting
  • Performs other duties as assigned by the Team Leader or Manager.

WHAT IS IMPORTANT FOR US:

  • Secondary/University education (preferably in Economics and Management)
  • At least 1 years experience in Accounts Payable
  • Experience with ERP systems (e.g. SAP/Oracle/MS Dynamics Axapta)
  • Good knowledge of accounting principals
  • Fluent English is a must
  • Excellent written and verbal communication skills
  • Solid knowledge of MS Office including Microsoft Excel

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
  • LinkedIn Learning free access
Apply for the job

Financial Controller

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full time work (Limited contract)
Desired Education: University education
Language Skills: English, Italian is a plus

Responsible for directing an SBU´s Finance and Controlling functions including development and maintenance of planning and budgeting systems, analysis and interpretation of trends, preparation of financial and management reports and procedures and recommendations to senior management. 

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Reporting and accounting as per regulatory and legal requirements (internal / external)
    • Prepare monthly, quarterly and annual balance sheet account analysis in accordance with company policies and accounting regulations (US GAAP and Italian GAAP).
    • Various tasks in connection with monthly, quarterly and annual close.
    • Interface with internal and external auditors
    • Projects, analyzes and reports all activities that financially impact the entity.
    • Preparation and monitoring of the annual budget, quarterly forecasts, and monthly bridges for the Company.
  • Oversees Project / Plant controlling and Sales controlling
    • Reviews costs for ETO projects on a monthly basis and conducts final cost reviews after project completion.
    • Supports Engineering, Sales and Project Management for accounting and costing issues related to ETO Projects and Aftermarket business.
    • Conducts calculation of percentage of completion revenue at month end
  • Working on financials for MLB
  • Providing the analytical basis for strategic decisions and measure
  • Financial staff management (1 direct report at the moment)
  • Contributing to strategic planning and development as a member of executive team, reports to Managing Director
  • Coordination of the necessary activities to fulfill the monthly revenue targets and annual earnings targets
  • Take the lead in projects with regard to administrative as well as operative processes
  • Other responsibilities as assigned or required

WHAT IS IMPORTANT FOR US:

  • Ideally 7+ years experience in Finance / controlling in international environments that operate within similar industries (preferably in a global manufacturing organization)
  • Fluent in English, Italian language skills a plus
  • Degree in Economics or Business Administration, MBA preferable
  • Excellent IT application skills including Microsoft Office
  • Proficient in SAP (additional Hyperion experience beneficial)
  • Strong leadership and business partnering capabilities
  • Strong communication skills and confidence in dealing with people at all organizational levels and across functions

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
  • LinkedIn Learning free access
Apply for the job

Configurator Specialist

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education / University
Language Skills: English

The Master Data Management Team is at the very heart of Ingersoll Rand’s operations. We are responsible for carefully managing IR’s Master Data, using an array of IT Applications. The Master Data that the team manages pertains to Ingersoll Rand’s Products, Prices, Customers, and Vendors.

We have created a dynamic, positive & collaborative team environment within MDM, in which all our team members can grow, learn, and succeed.

WHAT WILL BE YOUR RESPONSIBILITIES:

  • The primary purpose of the Configurator Specialist role will be the design and implementation of the Oracle configurator across the 11i and R12 platforms
  • Writing Configurator rules, along with the creation of a User Interface, that will allow for a successful and accurate BOM to be generated for our factories
  • Creating/Loading/Building the Configurator used across various Oracle Systems
  • Developing the User Interface (UI) allowing for ease in the selection of the desired compressor configuration (cooperation with other departments included)
  • Oracle Bill of Material: creating new items, maintaining existing items and existing BOMs as well as developing new BOMs for new configured models
  • New Product Development Support
  • Providing support with Testing and Product launch phases and resolution of Oracle configurator issues and more

WHAT IS IMPORTANT FOR US:

  • Communicative level of English language
  • Previous experience working with an ERP Oracle is a must-have
  • Knowledge of Windchill is a plus
  • Team Player – ready, willing and able to support immediate colleagues to ensure team service levels are maintained
  • Customer-focused, with strong interpersonal & communication skills
  • General understanding of operational processes within a large Organisation
  • Proficient in MS Office applications, MS Excel in particular
  • Process Oriented, responsible, accurate, having a good eye for detail
  • Ability to participate in, and take the lead with Projects, often cross-functional
  • Must be able to work well in an often high-pressure, fast-paced environment, with the ability to work on multiple priorities at once

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of HO after the probation period
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
  • Employee assistance program
Apply for the job

Customer Experience - Operations Specialist with English

Place of Work: Veveří 3163/111, Brno Žabovřesky
Employment Type: Full-time work
Desired Education: Secondary education
Language Skills: English

WHAT WILL BE YOUR RESPONSIBILITIES:

  • Open order books: Resolving issues related to smooth progress of orders (order expediting, good availability etc.)
  • Claims: Investigating and resolving customer claims and disputes, issuing credit notes and manual debit notes
  • Billing: Billing invoices and issuing manual delivery notes
  • IC trade relationship support: Providing quotes and entering orders for intercompany customers, supporting open order book for intercompany customers 
  • Salesforce: Managing cases in Salesforce CRM system
  • Cooperation with other departments: Active cooperation with other customer experience and other teams
  • Supporting continuous improvement culture: Playing a critical part in continuous improvement of team culture and customer satisfaction

WHAT IS IMPORTANT FOR US:

  • Communicative level of English 
  • Communicative level of German, French or Italian is an advantage
  • Analytical, solution oriented
  • Ability to create reports (Excel basics)
  • PC literacy (MS Office)
  • SAP/Salesforce/Oracle or other CRM system experience is an advantage

WHAT WE OFFER:

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
  • LinkedIn Learning free access
  • Employee assistance program
Apply for the job

Inside Sales Representative

Place of Work: Veveří 3163/111, Brno Žabovřesky / Warsaw, Poland
Employment Type: Full-time work
Desired Education: University education
Language Skills: English & one additional European language required

We are expanding at Ingersoll Rand! Be a part of a brand-new department, as part of the Precision & Science Technologies Inside Sales Specialist team. The Inside Sales Representative will integrate the Europe and Africa Sales Enablement Team. The role holder will be the first point of contact for external leads coming into the business for our ARO brand, offering a timely response to incoming enquiries delivering superior customer experience across our business line driving positive Net Promoter Score and improved lead handoff and closing processes with our sales teams and external channel partners. The person in charge will also have the opportunity to manage channel communication, analyse the success rate of local e-mailing campaigns and organize events and marketing initiatives internally and for channel partner. The right candidate will bring a combination of experience in direct to end-user sales, channel management, customer service, and problem solving.

The role can be based either in Brno, Czechia or Warsaw, Poland. 

WHAT WILL BE YOUR RESPONSIBILITIES: 

  • Lead Response: Serve as the initial point of contact for website-generated leads, assess their potential, and swiftly close them personally or direct them to the appropriate team member, ensuring a consistently positive customer experience.
  • Follow-Up Management: Actively track and advance all warm leads within the company, liaising with the relevant teams, and diligently pursue resolution to a win or loss outcome.
  • CRM Oversight: Maintain and optimize the CRM system by brand, manage the database efficiently, and analyze conversion metrics to seek areas for performance enhancement.
  • Customer Experience Enhancement: Contribute to improving the company's Net Promoter Score (NPS) by fostering a positive interaction for all inbound inquiries.
  • Sales Process Optimization: Continuously refines and optimizes sales lead processes to increase efficiency and effectiveness.
  • Lead Generation Collaboration: Collaborate with the Product Management team on prospecting campaigns aimed at increasing lead volume and supporting strategic business growth.
  • Channel Communication: Prepare and deliver, in close collaboration with Sales Enablement Managers, all relevant channel communication like newsletters, promotion or event invitations. Own the communication agenda and post communication analysis and more!

WHAT IS IMPORTANT FOR US:

  • Bachelor Degree with 2+ years of experience in a sales & service environment, or equivalent years of experience 2+ years of proven customer service expertise in the Service Industry preferred.
  • Direct experience with Salesforce or equivalent CRM systems is desired.
  • Excellent communication skills with ability to speak to technical requirements and specifications. Self-driven, confident, and team oriented.
  • English fluency plus another European language is required.
  • Travelling 5% - 10% of the total working time annually.

WHAT WE OFFER:  

Below benefits apply to the CZ location only, Polish benefits may differ. 

  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Up to 50% of Home Office
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshment at the workplace for free
  • Employee assistance program
Apply for the job

Do you want to contact our HR department?

Contact our HR team!

Poslat e-mail

Where can you find us?

We are almost in the centre, with parking and public transport in the immediate vicinity of the building. You can find us at this address:

Veveří 3163/111 (616 00, Brno), right next to Sono Centrum. If you come by tram, get off at the Tábor stop.

Personal data information

By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure. In connection with processing your data, you have the respective right: (i) to access the data, (ii) to correct or complete inaccurate or false data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection.

Personal data processing consent for employer

I wish to increase my chances of future employment and therefore, I hereby agree that Gardner Denver CZ + SK, s.r.o., Business ID: 26699826, Czech Republic further processes my personal data, even beyond the selection procedure for said job position, for the purpose of keeping my records and sending me similar job offers. I grant my consent for 3 years. I may withdraw my consent at any time. Your data will be disclosed to authorised employees of the company(-ies) only to the extent necessary for the processing purposes.